Contactless Deliveries: How Digital Tools Are Helping Businesses Adapt And Stay Open
Updated: Jan 27
Since the start of the pandemic, media have run regular reports on how front-of-house teams and their customers have been adapting to the new normal. Some measures – such as introducing hand sanitizers and extra space between restaurant tables – make logical sense. Other measures – like introducing mannequins and to make restaurants appear fuller – still tend to feel like publicity stunts. But away from the media spotlight, back-of-house teams and delivery drivers in restaurants, convenience stores and other outlets have also been under pressure to change the way they work together as successive waves of Covid restrictions come and go.